By accessing and using dotCLOUD Relay services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
dotCLOUD Relay provides email relay services that route emails through Exchange Online. The service includes user management, email statistics, and subscription management features.
Subscriptions are billed monthly or yearly based on your selected plan. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.
Each subscription tier has specific limits on the number of emails and relay accounts. Exceeding these limits may result in service interruption or additional charges.
We are committed to protecting your data in accordance with GDPR and other applicable data protection laws. Please refer to our Privacy Policy for detailed information.
While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
Either party may terminate the service agreement with 30 days written notice. Upon termination, access to the service will be revoked and data may be deleted after a grace period.
For questions about these terms, please contact us through our website at dotcloud.example.com/contact.
Last updated: 11/3/2025